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Whether you’re looking for investor information or answers to frequently asked questions (FAQs), we’ve made it simple to contact us.

United States

Massachusetts

331 Treble Cove Road
North Billerica, MA 01862

Phone

800-362-2668

201 Burlington Road
South Building
Bedford, MA 01730

Phone

800-362-2668

New Jersey

270 Davidson Avenue
Suite 302
Somerset, NJ 08873

110 Clyde Road
Somerset, NJ 08873

Phone

646-975-2500

U.S. Customer Service

Hours

7:30 a.m. to 6:00 p.m. Eastern Time Zone, Monday to Friday

International

Canada

1111 Boulevard Dr.-Frederik-Philips, Suite 600
Saint-Laurent, Québec H4M 2X6

Phone

514-333-1003

Customer Service

Hours

8:00 a.m. to 5:00 p.m. Eastern Time Zone, Monday to Friday

Sweden

EXINI Diagnostics AB
Ideon Science Park
Scheelevägen 27
223 70 Lund, Sweden

Phone

+46 46 286 54 20

Customer Service

Hours: 9:00 a.m. to 5:00 p.m. Central European Time Zone, Monday to Friday

International Distributors

Email

international@lantheus.com

As a global leader, Lantheus is committed to making our products widely available.

U.S. and Canada

Massachusetts

331 Treble Cove Road
North Billerica, MA 01862

800-362-2668

Massachusetts

201 Burlington Road
Bedford, MA 01730

800-362-2668

New Jersey

270 Davidson Avenue
Suite 302
Somerset, NJ 08873

New Jersey

110 Clyde Road
Somerset, NJ 08873

646-975-2500

Canada

1111 Boulevard Dr.-Frederik-Philips, Suite 600
Saint-Laurent, Québec H4M 2X6

514-333-1003

Sweden

Sweden

EXINI Diagnostics AB
Ideon Science Park
Scheelevägen 27
223 70 Lund, Sweden

+46 46 286 54 20

Contact Us

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FAQs

Adverse Events and Product Quality Complaint Reports must be reported through the following channels.

PYLARIFY, AZEDRA, DEFINITY/LUMINITY, Xenon-133, Gallium-67, Thallium-201, NEUROLITE, TechneLite, Cardiolite, developmental products:

United States

Phone: 800-343-7851
Press Option 2 for Adverse Events and/or for Product Quality Complaints

Fax: 978-436-7296

Outside U.S.

Phone: 978-667-9531
Press Option 2 for Adverse Events and/or for Product Quality Complaints

Fax: 978-436-7296

Email: lantheussafety@lantheus.com

1095 (clinical development):

Email: arrow@progenics.com

PyL (clinical development):

Email: PyL-access-distribution@progenics.com

Technical inquiries are triaged through Medical Information (contact info below). For adverse events and product quality complaints, please use contact information above.

Medical Information

Phone: 800-343-7851 (Outside U.S.: 978-667-9531)
Press Option 3, followed by  Option 1, for Medical Information

Fax: 978-671-8736

Hours: 8:30 a.m. to 5:00 p.m. Eastern Time, Monday to Friday

Email: medicalinformation@lantheus.com

Med Info Portal

Select products are available to order online at https://ecommerce.lantheus.com

If you do not have an account, you can set one up with a Lantheus Customer Service representative at 800-299-3431.

A Drug Sample Card can be requested through your Sales Representative.

Call your Customer Service Representative at 800-299-3431. You will receive a return authorization number that MUST accompany all returns. Please have the following information available when you call:

  • Customer number
  • Name of institution
  • Contact name & telephone number
  • Lot & serial number
  • Reason for return

You can reach us at the following email address: international@lantheus.com.

Payer policies can vary widely and third-party payment for medical products and services is affected by numerous factors. Lantheus cannot guarantee coverage or payment for products or procedures.

Determining and submitting appropriate codes, charges and modifiers for services rendered are considered the responsibility of the provider. For more specific information, contact your third-party payer directly in order to obtain up-to-date coverage, coding and payment information.

Please contact Reimbursement Support at 800-362-2668 (Option 3).

2022 Medicare Reimbursement Information – DEFINITY

2022 Medicare Reimbursement – Nuclear Medicine

You can learn more about our Standard Conditions of Sale here.