Contact Us
Headquarters
Lantheus Medical Imaging
331 Treble Cove Rd.
N. Billerica, MA 01862
Phone: 1-800-362-2668
Email: bi.webadmin@lantheus.com
Customer Service
US Customer Service
Fax: 1-978-671-8860
Fax Orders/POs: 1-978-436-7501
Email: mics@lantheus.com
Hours: 7:30 a.m. to 6:00 p.m. Eastern Time Zone, Monday to Friday
Phone: 1-844-AZEDRA1 (1-844-293-3721)
Fax: 1-833-229-3372
Email: azedralogistics@progenics.com
International Customer Service
Puerto Rico Customer Service
Phone: 787-765-5598 Ext: 2504
Fax: 787-763-4032
Email: cs-pr@lantheus.com
Hours: 7:00 a.m. to 5:00 p.m. Atlantic Standard Time Zone, Monday to Friday
Canada Customer Service
Phone: 1-800-811-5500
Fax: 1-866-925-8813
Fax for orders/POs: 1-866-925-8813
Email: lmicanada@lantheus.com
Hours: 8:00 a.m. to 5:00 p.m. Eastern Time Zone, Monday to Friday
International Local Distributors
As a global leader, Lantheus is committed to making our products widely available.
Adverse Event and Product Quality Complaint Reports
Adverse Events and Product Quality Complaint Reports must be reported through the following channels:
AZEDRA®, DEFINITY®/LUMINITY®, QUADRAMET®, Xenon-133, Gallium-67, Thallium-201, NEUROLITE®, TechneLite®,Cardiolite®, Fludeoxyglucose F18 Injection, developmental products:
Phone: 1-800-343-7851
Press Option 2 for Adverse Events
Press Option 2 for Product Quality Complaints
Fax: 978-436-7296
Email: lantheussafety@lantheus.com
Phone: 978-667-9531
Press Option 2 for Adverse Events
Press Option 2 for Product Quality Complaints
Fax: 978-436-7296
Email: lantheussafety@lantheus.com
Medical Information
For adverse events and product quality complaints, please use contact information above.
Phone: 1-800-343-7851 (Outside US: 978-667-9531)
Press Option 3, followed by Option 1, for Medical Information
Fax: 978-671-8736
Hours: 8:30 a.m. to 5:00 p.m. Eastern Time, Monday – Friday
Email: medicalinformation@lantheus.com