Contact Us
Headquarters
Lantheus Medical Imaging
331 Treble Cove Rd.
N. Billerica, MA 01862
Phone: 1-800-362-2668
Email: bi.webadmin@lantheus.com
Customer Service
US Customer Service
Fax: 1-978-671-8860
Fax Orders/POs: 1-978-436-7501
Email: mics@lantheus.com
Hours: 7:30 a.m. to 6:00 p.m. Eastern Time Zone, Monday to Friday
Phone: 1-844-AZEDRA1 (1-844-293-3721)
Fax: 1-833-229-3372
Email: azedralogistics@progenics.com
International Customer Service
Puerto Rico Customer Service
Phone: 787-765-5598 Ext: 2504
Fax: 787-763-4032
Email: cs-pr@lantheus.com
Hours: 7:00 a.m. to 5:00 p.m. Atlantic Standard Time Zone, Monday to Friday
Canada Customer Service
Phone: 1-800-811-5500
Fax: 1-866-925-8813
Fax for orders/POs: 1-866-925-8813
Email: lmicanada@lantheus.com
Hours: 8:00 a.m. to 5:00 p.m. Eastern Time Zone, Monday to Friday
Adverse Event and Product Quality Complaint Reports
Adverse Events and Product Quality Complaint Reports must be reported through the following channels:
DEFINITY/LUMINITY, QUADRAMET, Xenon, Gallium, Thallium, Neurolite, TechneLite, Fludeoxyglucose F18, Cardiolite, developmental products:
Phone: 1-800-343-7851
Press Option 2 for Adverse Events
Press Option 2 for Product Quality Complaints
Fax: 978-436-7296
Email: lantheussafety@lantheus.com
Phone: 978-667-9531
Press Option 2 for Adverse Events
Press Option 2 for Product Quality Complaints
Fax: 978-436-7296
Email: lantheussafety@lantheus.com
AZEDRA:
Phone: 844-668-3950
Email:: progenics.pharmacovigilance@propharmagroup.com
Medical Information
For adverse events and product quality complaints, please use contact information above.
Phone: 1-800-343-7851 (Outside US: 978-667-9531)
Press Option 3, followed by Option 1, for Medical Information
Fax: 978-671-8736
Hours: 8:30 a.m. to 5:00 p.m. Eastern Time, Monday – Friday
Email: medicalinformation@lantheus.com