Because we’re here for you

Adverse Events and Product Quality Complaint Reports must be reported through the following channels.

PYLARIFY, AZEDRA, DEFINITY/LUMINITY, Xenon-133, NEUROLITE, TechneLite, Cardiolite, developmental products:

United States

Phone: 800-343-7851
Press Option 2 for Adverse Events and/or for Product Quality Complaints

Fax: 978-436-7296

Outside U.S.

Phone: 978-667-9531
Press Option 2 for Adverse Events and/or for Product Quality Complaints

Fax: 978-436-7296

Email: lantheussafety@lantheus.com

1095 (clinical development):

Email: arrow@progenics.com

PyL (clinical development):

Email: PyL-access-distribution@progenics.com

Medical Information

United States

Phone: 800-343-7851

Outside U.S.

Phone: +1 978-667-9531

Fax: 978-671-8736

Email: medicalinformation@lantheus.com

Med Info Portal

Hours: 8:30 a.m. to 5:00 p.m. Eastern Time, Monday to Friday

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<h3 class=”wp-block-heading mb-1″>Switzerland</h3>
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<p>Steinentorstrasse 18<br>4052 Basel, Basel-Stadt</p>
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<p><a href=”tel:+41774206637″>+41 77 420 6637</a></p>
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Select products are available to order online at https://ecommerce.lantheus.com

If you do not have an account, you can set one up with a Lantheus Customer Service representative at 800-299-3431.

A Drug Sample Card can be requested through your Sales Representative.

Call your Customer Service Representative at 800-299-3431. You will receive a return authorization number that MUST accompany all returns. Please have the following information available when you call:

• Customer number
• Name of institution
• Contact name & telephone number
• Lot & serial number
• Reason for return

You can reach us at the following email address: international@lantheus.com.

Payer policies can vary widely and third-party payment for medical products and services is affected by numerous factors. Lantheus cannot guarantee coverage or payment for products or procedures.

Determining and submitting appropriate codes, charges and modifiers for services rendered are considered the responsibility of the provider. For more specific information, contact your third-party payer directly in order to obtain up-to-date coverage, coding and payment information.

Please contact Reimbursement Support at 800-362-2668 (Option 3).

2023 Medicare Reimbursement Information – DEFINITY

2023 Medicare Reimbursement – Nuclear Medicine

You can learn more about our Standard Conditions of Sale here.