Headquarters
Lantheus
331 Treble Cove Rd.
N. Billerica, MA 01862
Phone: 1-800-362-2668
Email: info@lantheus.com
Customer Service
US Customer Service
Phone: 1-800-299-3431
Fax: 1-978-671-8860
Fax Orders/POs: 1-978-436-7501
Email: mics@lantheus.com
Hours: 7:30 a.m. to 6:00 p.m. Eastern Time Zone, Monday to Friday
AZEDRA Service Connection®
Phone: 1-844-AZEDRA1 (1-844-293-3721)
Fax: 1-833-229-3372
Email: azedralogistics@lantheus.com
PYLARIFY Customer Service
Phone: 1-800-964-0446
Email: cspyl@lantheus.com
Hours: 8:30 a.m. to 8:00 p.m. Eastern Time Zone, Monday to Friday
International Customer Service
Canada Customer Service
Phone: 1-800-811-5500
Fax: 1-866-925-8813
Fax for orders/POs: 1-866-925-8813
Email:
lmicanada@lantheus.com
Hours: 8:00 a.m. to 5:00 p.m. Eastern Time Zone, Monday to Friday
Sweden Customer Service – aBSI
EXINI Diagnostics AB
Phone: 011-46-46-2865428
Email:
support@exini.com
Hours: 9:00 a.m. to 5:00 p.m. CET, Monday to Friday
International Local Distributors
As a global leader, Lantheus is committed to making our products widely available.
Email:
international@lantheus.com
Adverse Event and Product Quality Complaint Reports
Adverse Events and Product Quality Complaint Reports must be reported through the following channels:
AZEDRA®, Cardiolite®, DEFINITY®/LUMINITY®, NEUROLITE®, PYLARIFY®, TechneLite®, Xenon-133, developmental products:
Phone: 1-800-343-7851
Press Option 2 for Adverse Events
Press Option 2 for Product Quality Complaints
Fax: 978-436-7296
Email: lantheussafety@lantheus.com
Phone: 978-667-9531
Press Option 2 for Adverse Events
Press Option 2 for Product Quality Complaints
Fax: 978-436-7296
Email: lantheussafety@lantheus.com
Email: arrow@lantheus.com
Medical Information
Fax: 978-671-8736
Email: medicalinformation@lantheus.com
Hours: 8:30 a.m. to 5:00 p.m. ET, Monday to Friday