Contact Us
Headquarters
Lantheus
331 Treble Cove Rd.
N. Billerica, MA 01862
Phone: 1-800-362-2668
Email: info@lantheus.com
Customer Service
US Customer Service
Phone: 1-800-299-3431
Fax: 1-978-671-8860
Fax Orders/POs: 1-978-436-7501
Email: mics@lantheus.com
Hours: 7:30 a.m. to 6:00 p.m. Eastern Time Zone, Monday to Friday
AZEDRA Service Connection®
Phone: 1-844-AZEDRA1 (1-844-293-3721)
Fax: 1-833-229-3372
Email: azedralogistics@lantheus.com
PYLARIFY Customer Service
Phone: 1-800-964-0446
Email: cspyl@lantheus.com
Hours: 8:30 a.m. to 8:00 p.m. Eastern Time Zone, Monday to Friday
International Customer Service
Canada Customer Service
Phone: 1-800-811-5500
Fax: 1-866-925-8813
Fax for orders/POs: 1-866-925-8813
Email:
lmicanada@lantheus.com
Hours: 8:00 a.m. to 5:00 p.m. Eastern Time Zone, Monday to Friday
Sweden Customer Service – aBSI
EXINI Diagnostics AB
Phone: 011-46-46-2865428
Email:
support@exini.com
Hours: 9:00 a.m. to 5:00 p.m. CET, Monday to Friday
International Local Distributors
As a global leader, Lantheus is committed to making our products widely available.
Adverse Event and Product Quality Complaint Reports
Adverse Events and Product Quality Complaint Reports must be reported through the following channels:
AZEDRA®, Cardiolite®, DEFINITY®/LUMINITY®, Gallium-67, NEUROLITE®, PYLARIFY®, QUADRAMET®, TechneLite®, Thallium-201, Xenon-133, developmental products:
Phone: 1-800-343-7851
Press Option 2 for Adverse Events
Press Option 2 for Product Quality Complaints
Fax: 978-436-7296
Email: lantheussafety@lantheus.com
Phone: 978-667-9531
Press Option 2 for Adverse Events
Press Option 2 for Product Quality Complaints
Fax: 978-436-7296
Email: lantheussafety@lantheus.com
Email: arrow@lantheus.com
Medical Information
For adverse events and product quality complaints, please use contact information above.
Press Option 3, followed by Option 1, for Medical Information
Fax: 978-671-8736
Email: medicalinformation@lantheus.com
Hours: 8:30 a.m. to 5:00 p.m. Eastern Time Zone, Monday to Friday